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Recent Blog Posts

Call Center Employee Overtime For Dialer Software Loading Time

If you spend several minutes at your computer waiting for software to load on your computer, you are probably owed overtime pay by your employer.  These ten to fifteen minutes per day add up to hours a month and most employees are entitled to receive overtime pay for the additional time spent at work.   However,.. read more →

Waiting For Software To Load Overtime Pay Lawsuit

Call center employees and operators are often required to start dialer software on their computer when they arrive to start their work day.  This software often loads very slowly or crashes a number of times before it is ready for use.  During this time waiting for the software to load, the employee is sitting and.. read more →

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