Call centers have been under a microscope lately due to a few companies who have violated various wage laws resulting in a loss in wages for their employees. Although most call centers play by the rules, the nature of the fast-paced and competitive business can sometimes lead to various wage violations.
SAN FRANCISCO — An overtime pay lawsuit was filed by Yelp employees against the company for unpaid wages. The Yelp call center gents worked a full-time schedule and were required to use Yelp’s computer networks, programs, and applications in order to perform their jobs.
MIAMI — Hourly call center agents were required to receive and respond to calls for their employer, TPUSA, Inc.
LOS ANGELES — A California federal judge recently gave final approval to a class action unpaid overtime lawsuit filed by former call center workers alleging that their employer forced them to work off the clock before and after their shifts as well as during lunch breaks.
SAN ANTONIO — A Texarkana-based call center recently agreed to settle claims with plaintiffs in an unpaid overtime lawsuit alleging the defendant forced employees to work off the clock and failed to pay employees for all their wages due.
NEW YORK — A group of call center workers recently filed an unpaid overtime lawsuit against their employer alleging they were forced to work off the clock and are owed back wages as a result.