Case type: Unpaid Overtime for Off-the-Clock Work
Plaintiff: Jamella Rolle, et al.
Defendant: TPUSA, Inc.
Case number: 17-cv-14168
Location: U.S. Dist. Court for the Southern District of Florida
Facts of the case: Hourly call center agents were required to receive and respond to calls for their employer, TPUSA, Inc. The agents worked a full-time schedule and were required to use TPUSA’s computer networks, programs, and applications in order to perform their jobs. However, the agents were required to perform off-the-clock work to boot-up their computers and software programs before their shifts, and to shut-down the computers after their shifts. The agents were not paid for their off-the-clock work, which amount to 10 to 25 minutes of unpaid work per day.
Describe overtime violation: Where the off-the-work caused the agents’ weekly time to exceed 40 hours, they were not compensated at 1.5 times their regularly hourly rate.
Damages claimed: Lost overtime wages, liquidated (double) damages, attorneys’ fees, and costs.
Who is eligible to join the lawsuit: All current and former hourly call center agents who worked for TPUSA, Inc. in the United States at any time during the applicable statutory period.
If you believe your employer has failed to properly pay you what you have earned, you should contact an attorney that specializes in wage and hour claims at (855) 754-2795.