Call centers have been under a microscope lately due to a few companies who have violated various wage laws resulting in a loss in wages for their employees. Although most call centers play by the rules, the nature of the fast-paced and competitive business can sometimes lead to various wage violations.
LOS ANGELES — A California federal judge recently gave final approval to a class action unpaid overtime lawsuit filed by former call center workers alleging that their employer forced them to work off the clock before and after their shifts as well as during lunch breaks.
SAN ANTONIO — A Texarkana-based call center recently agreed to settle claims with plaintiffs in an unpaid overtime lawsuit alleging the defendant forced employees to work off the clock and failed to pay employees for all their wages due.
NEW YORK — A group of call center workers recently filed an unpaid overtime lawsuit against their employer alleging they were forced to work off the clock and are owed back wages as a result.
BOISE — Virginia-based company Maximus call center, opened a new 1,600 employee facility in 2013 on Boise’s Hewlett Packard campus.
RALEIGH — CASHNet provider Higher One Machines, Inc., has been named as the plaintiff in a class action lawsuit filed in late 2015 alleging that employees were not paid an appropriate wage based on regulations laid out by the Fair Labor Standards Act.