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SEI Call Center Employee Unpaid Overtime Class Action Certified in Minnesota

St. PAUL, Minn. — Our overtime pay lawyers previously posted on the filing of a Sykes Enterprise Employee Lawsuit in Minnesota  for unpaid overtime.  The case alleged that Sykes Enterprise (SEI) failed to pay overtime wages to thousands of employees during the boot up and log in process before they began their work and at other times during the day.  The call center employees also allege that they were not paid for closing out a client call and were not paid for the actual time spent working.

The suit alleges that under the Federal Labor Standards Act (FLSA), the employer was required to pay overtime for this work.   Recently, United States Federal  Magistrate Judge Jeanne J. Graham in US District Court, District of Minnesota granted conditional certification for a class-action lawsuit alleging unpaid overtime and hours spent performing unavoidable work for which, it is alleged, there was no payment.

The matter was filed as a class action (or collective action) lawsuit on behalf of all past and present employees.  The number of potential claimants is substantial.  One estimate is that there are more than 51,000 potential claimants who can participate in the class action lawsuit.

Past and present SEI call center employees are not included in the case unless they specifically complete the participation form that will be sent by attorneys.  Only those employees who submit their claim will be entitled to compensation from any potential settlement at a later date.  Therefore, if you were a Sykes Call Center employee and receive this notice of the collective action lawsuit, you should definitely complete, sign, and mail in the form before the required deadline.

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