ST. LOUIS — Express Scripts has several call center operations throughout the United States. The centers employ representatives, operators, agents, and other workers. These employees often work more than a 40 hour week but do not get compensated with overtime pay.
Call center employers frequently fail to pay employees for extra minutes of work each day both before and after a shift. This includes time worked for loading computer software, time spent with dialing software and phone systems, and the time spent shutting their computers down or other duties at the end of a work day.
While this extra work may only seem like fifteen to twenty minutes a day, they add up over time to significant unpaid overtime wages. Express Scripts often either refuses to pay for this time or simply denies payment. As a result, call center employers may be getting cheated out of overtime pay.
Express Scripts has more than a dozen call centers throughout the United States, including the following locations:
- Columbus, Ohio
- Fairfield, Ohio
- Mason Ohio,
- Dublin, Ohio
- Salem, Virgina
- Whitestown, Indiana
- Port St. Lucie, Florida
Under the Fair Labor Standards Act, call center employees are to be compensated for this additional time spent on the job. The failure to pay overtime wages is a violation of the Act and employees are entitled to be paid their past overtime pay along with attorney’s fees and costs.
If you are a past or present call center employee of Express Scripts and were not paid, you may be entitled to receive unpaid overtime wages. Our experienced team of overtime lawyers will provide you with a free, no obligation case review and explain your legal rights to you. We do not charge any legal fees unless you receive a settlement and we pay call case expenses. It literally costs nothing to get started. Call us today at (855) 754-2795 to get started on your case.