Yes, in fact there have been numerous FLSA class action lawsuits filed to insure customer service representatives are paid what they are owed. Under the law, employers are required to pay customer service representatives one and one-half times their regular rate of pay for every hours worked after 40 in a single workweek. If an entire group of workers is not being paid or denied wages for this overtime work, they do have the right to file a class action claim, which means the entire group of workers files a lawsuit against the employer. In this type of case they are seeking back overtime wages.
The FLSA also provides employees the right to a file private action, or independent lawsuit, against an employer for unpaid minimum wages and overtime pay. These lawsuits are brought by one employee against the employer and other similarly situated employees have no involvement in the case.
For more information on your legal rights and to determine whether or not you can file a customer service representative class action unpaid overtime lawsuit call our top rated law firm today at (855) 754-2795. We will discuss your case with you and explain to you what type of lawsuit is in your best interest to file. We help workers recover money damages for what they were rightfully owed. We can do the same for you.