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Call Center Facing Million Dollar Rest Break Lawsuit

PITTSBURGH, PA — A work-life balance is very important to many employees. Things as simple as paid short rest breaks and bathroom breaks seem to be a given, but that was not the case for some employees of a call center for American Future Systems doing business for Progressive Business Publications. Recently, they were awarded $1.75 million dollars to compensate for these lost wages. Federal law does not require these breaks (typically 5 to 20 minutes) but federal law considers the breaks as compensable work hours that would be included in their weekly pay. Longer periods designated for meal breaks (typically 30 minutes or more) serve a different purpose and are therefore not compensable.

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